The Site and related applications may collect personal data from its users.
Information Collection Practices
The Site may collect information from each User in a variety of ways. For example, users may be asked for their name, email, address, phone number, and credit card information as appropriate. There are no restrictions against visitors using the Site anonymously. The Site only collects personal identification information from Users upon voluntary submission of said information, however submitting such information may be necessary to engage in certain activities on the Site, such as purchasing products.
The Site may also collect other, non-personal information about Users such as technical information relating to how Users are connecting to the Site.
Third-Party Accounts and User Information
If you link third party accounts, such as social media accounts, to the Site in any way, those third parties may pass certain information to Sterling Alternatives. The data Sterling Alternatives receives is dependent upon the privacy settings you have assigned to those third-party accounts, and it is the User’s responsibility to ensure they have the proper privacy settings in place before linking any third-party accounts.
Storage and Processing
Any information the Site collects may be processed and kept in any country in which Sterling Alternatives or any third parties which Sterling Alternatives interacts with maintain facilities. Sterling Alternatives may transfer information that we collect about you to any third party regardless of the geographic location of that entity. Please note that this may expose any information you provide to Sterling Alternatives or which Sterling Alternatives collects about you from linked third party accounts or cookies to regions with different laws than your local jurisdiction governing the regulation of personal data and privacy.
While Sterling Alternatives has reasonable security measures in place regarding the protection of your data, these security measures are not infallible. In the event of a breach of security, Sterling Alternatives will take appropriate action to investigate the breach and mitigate any present security concerns, as well as any other steps that may be necessary to comply with relevant laws and regulations.
Sharing Your Information
Sterling Alternatives does not provide Users’ personal identification information to others in exchange for any sort of compensation. Sterling Alternatives may share demographic information that’s not directly linked to any personal identification information. Sterling Alternatives may share personal identification information with third-party service providers for limited business and administrative purposes, provided that you have given us your permission for any purposes that would require it, such as sending you surveys or newsletters.
GDPR Policy Updates
Type of Data Sterling Alternatives Collects and Stores
Data including the User’s first name, email address, address, and credit card information is mandatory only in order for the user to purchase and ship products.
Users may be able to register accounts on the Site. A User’s name and email may be requested for this registration. Users may also be able to take part in other activities on the Site, and have the option of submitting the data requested by any activity made available by the Site to Users.
Users may visit the Site anonymously. The Site only collects personal identification information if it is voluntarily submitted.
Opting Out of Sterling Alternatives Communications
Sterling Alternatives stores contact information in order to communicate with Users and customers on relevant occasions, such as for product or security updates or to send receipts of purchase. Users may decline further non-mandatory communications by unsubscribing to any emails sent from Sterling Alternatives or by contacting our customer service at CustomerCare@SterlingAlternatives.com.
The Host of Sterling Alternatives Customer Data
Sterling Alternatives uses the WordPress Engine services cloud to host its customer data.
Retention of Sterling Alternatives Customer Data
Sterling Alternatives maintains customer data until the data is deleted or deemed ‘inactive.’ Users can delete their accounts by contacting our customer service at CustomerCare@SterlingAlternatives.com.
How to Contact Us